COMMUNICATION-SPEAKING AND LIDTENING

ADOPT WINNING STRATEGIES THROUGH IMPROVED COMMUNICATION SKILLS

Someone has said: “No time like the present”. When one has decided upon something, one must act right now. The forge is ready impatiently waiting for the momentus strike of the Smith. Time is like an arrow; once it is let off, it won’t come back, time wasted cannot be recovered. Every golden moment of life is precious and only the weak –knead and feeble-minded let the time slip through his fingers and weep when the loss becomes irreparable. Time is more precious than money, time is life have been experts in time management and are seldom given to sloth and lethargy. So take care you time starts now. Today, this moment is yours------.
Right now you adopt some winning strategies: a) you learn some ways to improve your communication skills. B) you be ambitious, because ambition plays a very significant role in one’s career. It is the person’s desire to achieve a position that makes one strive towards that direction. Indeed, one must have a set target before him without any ambition or target, one cannot achieve any rightful position in one’s life. So, ambition to a larger extent would determine your career position.
COMMUNICATION-SPEAKING AND LISTENING
Whether you are the speaker or a listener, asking question facilitates an exchange of information.
Ask questions of your listeners to:
*Clarify your message
*Improve understanding
*Get deeper into the issues.
*Discover motives.
* Show interest by asking question of the speaker’s ideas and experiences.
*Avoid questions that pry into personal matters. Be sensitive.

I) KNOW WHAT YOU WANT TO SAY : By listening thinking and formulating your thoughts before you speak, you will increase your effectiveness as a powerful communication.
*Think before you talk.
*Know your message.
*Get to the points quickly. Then it is easier for the listener to remember what you said.
*Know the outcome you want from your conversation.
*Practise the power of persuation. Almost everything you say is an attempt to persuade the other person to accept your point of view.
*For successful networking, plan in advance what you want to say and what you want to accomplish.
*Know something about the people you’ll be taking to.
II. CONTROL FEAR :- Fear is a defence mechanism to protect ourselves. We fear destruction of our self-esteem. Who we are is precious to us. Others words about us can seem like building block either supporting us or crashing in on us. Fear focuses on the worst thing that can happen. “I’ll forget what I am going to say. I’ll be humiliated. I’ll panic I’ll stop breathing.” Instead shift your focus with the following tips
Focus on the …........................
*Listener (not yourself)
*Message (not the words)
*Success ( not the alternative)
*Visualize a positive outcome.
*Take deep breathe release, and be yourself.
*Do your homework, know what you want to say.
*Control your negative self talk.
*Speak from the heart rather than the ego.
III) STOP TALKING AND LISTEN:
Conversation should be like a tennis match, each person having a turn to give and receive. The true art of conversation is talking and listening. .
*Allow your conversation partner to speak
*Respect the other person’s point of view.
*Concentrate on the conversation. Only hearing (while thinking about what you will say rather than actively listening will cause you to miss vital information.
*Help individual(s) resolve their own problems with patient listening. Individuals have the ability to solve their own problems.
IV) THINK BEFORE YOU TALK
*If you give attention to what you will say, you will say you increase your chances of persuading the other person to your point of view. You will also decrease the chances of making a mistake or social blunder.
*Pause, think and consider what you want to say.
*Choose appropriate words that clearly express your message.
*Decide on the tone you want in your conversation.
*Determine the outcome you want from your interchange.
*Know your audience and if possible, their view points and level of understanding about the subject matter.
*Shape your message to be easily understood.

V) BELIEVE IN YOUR MESSAGE
Believe in your message this is the cruse of any successful communication. When you passionately believe in your message, your verbal and non-verbal communications will flow freely.
*Speak with passion and conviction.
*Allow your feelings, delivery, body language and voice to flow naturally.
*Show your enthusiasm.
*Allow faking it or you risk losing your credibility.
VI) REPEAT MAJOR POINTS
Repetition reinforces the speaker’s main points and aids in listener’s retention.
*Know your major points.
*Paraphrase, as needed, in different ways throughout your conversation to re-emphasize.
*Tactfully ask your listener for feed back.
*Ask questions that will indicate the listener understand your main points.
VII) FIND OUT WHAT YOUR LISTENER WANTS
To gain the most from any conversation, focus on your listener. Ask questions and listen to the response.
*Ask questions, lots of questions.
*Use open-ended questions.
*Rephrase questions or responses for the listener to ensure shared understanding.
*Offer alternatives/suggestions for the listener to evaluate.
*Define terminology so there is less chance of misunderstanding.
VIII. ASK QUESTIONS.
Whether you are the speaker or listener, asking questions facilitates an exchange of information.
*Ask questions of your listener to
*Clarify your message.
*Improve understanding.
*Get deeper into the issues.
*Discover motives.
*Show interest by asking questions of the speaker’s ideas and experiences.
*Avoid challenging the listener’s questions and recognize the consequence if you do, You may !
(A)Stop flow of information.
(B)Offend or hurt feelings.